Best Medical Alert (PERS) Monitoring Companies in 2026
Personal Emergency Response System (PERS) monitoring connects medical alert devices, wearable help buttons, and fall-detection sensors to a professional monitoring center staffed by trained operators. When a user presses a button or a fall is detected, the center opens a two-way conversation, assesses the situation, and dispatches EMS or notifies family caregivers. The best medical alert monitoring companies handle these life-critical signals with fast response, specialized operators, and the redundancy expected of a professional central station, and many offer wholesale PERS monitoring to device dealers and healthcare providers.
The following providers from our directory monitor medical alert, PERS, and related health-safety services.
Top Medical Alert Monitoring Companies
1. AvantGuard Monitoring Centers (a Becklar Company)
Ogden, UT-based AvantGuard delivers cloud and hybrid monitoring platforms that explicitly cover PERS alongside security, fire, and IoT. Quick alarm response and broad integrations make it a leading choice for medical alert device providers.
Key Features: PERS monitoring, Cloud & hybrid platforms, Fast response
2. Armstrong's (a Becklar Company)
Operating from Coal Creek, NB, Armstrong's provides wholesale monitoring across Canada from multiple ULC listed stations and extends well beyond traditional security to include medical alerts, IoT devices, and personal emergency response systems.
Key Features: Medical alerts & PERS, ULC listed stations, Canada-wide coverage
3. American Two-Way
North Hollywood, CA-based American Two-Way has pioneered interactive monitoring across healthcare, security, and vehicle tracking for over four decades, offering personalized technologies such as PERS and telehealth along with comprehensive dealer services.
Key Features: PERS & telehealth, Interactive monitoring, 40+ years experience
Learn more about American Two-Way
4. Life Safety Monitoring
Munhall, PA-based Life Safety Monitoring offers nationwide wholesale monitoring from a UL-listed station, with specialized operators providing personal emergency, medication management, and security alarm monitoring to help seniors live independently.
Key Features: Personal emergency monitoring, Medication management, UL-listed
Learn more about Life Safety Monitoring
5. Affiliated Monitoring
Union, NJ-based Affiliated Monitoring runs a live-agent platform that includes crash detection and environmental monitoring alongside its broader safety and security services, integrating modern technology across diverse industries.
Key Features: Live agent monitoring, Crash detection, Environmental monitoring
Learn more about Affiliated Monitoring
6. Legacy Security Services
Greenville, SC-based Legacy Security Services provides nationwide 24/7 central station monitoring with comprehensive financial support for both security and PERS dealers, plus video verification with AI analytics.
Key Features: PERS dealer support, 24/7 monitoring, Dealer financing
Learn more about Legacy Security Services
7. United Monitoring Services
Columbus, GA-based United Monitoring Services offers central station security, fire, inventory, and health monitoring with a 14-second average response time, combining cutting-edge technology with human expertise.
Key Features: Health monitoring, 14-second response, Multi-service center
Learn more about United Monitoring Services
How We Picked These Companies
Medical alert monitoring is life-safety work, so we focused on the criteria that matter most for PERS:
- PERS specialization - Operators trained specifically to handle medical alerts and two-way help calls.
- Response speed - Seconds matter when a fall or medical emergency is detected.
- Service breadth - Support for medication management, telehealth, and environmental signals.
- Certifications and redundancy - UL/ULC listing and redundant facilities for uninterrupted coverage.
- Dealer support - Wholesale programs and financing for medical alert device providers.
FAQ
What is PERS monitoring?
PERS stands for Personal Emergency Response System. PERS monitoring connects medical alert buttons, pendants, and fall sensors to a central station where trained operators can speak with the user and dispatch EMS or contact family caregivers.
How is medical alert monitoring different from security monitoring?
Both use a central station, but medical alert monitoring emphasizes two-way voice communication, fall detection, and EMS dispatch rather than burglary or fire response. Some operators are specially trained for medical and senior-care situations.
Can device dealers get wholesale PERS monitoring?
Yes. Several providers offer wholesale PERS monitoring so medical alert dealers and healthcare organizations can offer monitored devices under their own brand without operating a central station.
What is medication management monitoring?
Medication management monitoring helps ensure users take medications on schedule, often through connected dispensers or reminders tied to the monitoring center, supporting seniors who want to live independently.
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